The Bay FM
is a trading division of Radio Travel Shop
Ltd and respects the security and privacy
concerns of all users of this Web site. We
are notified under the relevant Data Protection
Act 1998 and comply with the Act in all our
dealings with your personal data.
The Internet is not a secure medium, however
we keep your information confidential and
use it only as set out in this policy. In
addition, when you use this Web site, we offer
the use of a secure server, which encrypts
your financial details when they are entered
in full. A padlock at the bottom of your browser
indicates that encryption is in operation.
We also follow strict security procedures
for the storage and disclosure of information
that you have given us in order to prevent
unauthorised access.
Personal information collected via this Web
site is controlled by Radio Travel Shop Ltd,
The White House, Clifton Marine Parade, Imperial
Business Park, Gravesend, Kent, DA11 0DY and
may be processed on behalf of Radio Travel
Shop Ltd or any company to which Radio Travel
Shop Ltd has assigned its rights.
Our
processing of Your Personal Data
When you submit details to
us from this Web site we only ask
you for information which is reasonably necessary
to process your application or booking, enter
competitions, send you brochures, send you
update newsletters etc. Also monitor use of
our Web site, for other statistical analysis
purposes and general other legitimate interests
of our business. Some specific information
is requested for the following reasons:
We ask for your
date of birth in order to undertake a
credit reference agency enquiry and to
verify that you are over 18 if travelling
alone.
Your email address
is held so that we can send you an email
to confirm that any bookings, payments,
and any other transactions entered by
you have been successfully processed via
our Web site. We may also use email to
contact you on any other general matters
relating to any bookings made or enquiries
sent by email.
We ask you for your
telephone number in case we need to contact
you about bookings made or to reply to
messages left through our web site or
from an email. We will also use the telephone
number for the following reasons:- bookings/orders,
travel pack deliveries, payments and any
overdue balances. We may also occasionally
telephone you to advise you of any
The Bay FM
offers which we think may be of interest
to you.
We may ask you to
indicate your tastes in music/concerts
in order to send you details/brochures
or email updates to cover areas which
we believe may be of particular interest
to you.
We may disclose
your information to other companies and individuals
who we appoint to undertake, on our behalf,
services relating to the administration of
your booking/order e.g. fulfilling orders,
delivering packages, processing credit card
payments, collecting overdue account balances
etc. We may also pass your information to
professional advisors if we require advice
relating to our administration of your account.
Any such companies, firm or individuals may
not use your information for any other purpose
and are required to process the data in accordance
with the UK's Data Protection legislation.
Passing
Your Information To Third Parties For Marketing
Purposes
We may pass details of your name, postal and
e-mail address to reputable third parties
so that you may be advised of products and
services, which we believe may be of interest
to you. We will always require any such third
parties to process your data in accordance
with the UK's Data Protection legislation.
You may at any time request us not to use
your data for this purpose by writing to us
at Radio Travel Shop Ltd, The White House,
Clifton Marine Parade, Imperial Business Parik,
Gravesend, Kent, DA11 0DY or alternatively
by emailing us at services@radiotravelshop.co.uk.
Sending
Your Information Internationally
Companies to whom we pass your details for
marketing purposes may not process the data
outside of the European Economic Area with
the exception of the United States of America.
In the case of third parties operating in
the United States of America, we require that
they have signed the Safe Harbour agreement.
You may at any time request us not to use
your data for this purpose by writing to us
at Radio Travel Shop Ltd, The White House,
Clifton Marine Parade, Imperial Business Park,
Gravesend, Kent, DA11 0DY or alternatively
by emailing us at services@radiotravelshop.co.uk.
Your
Consent
By disclosing your personal information and
using our Web site, you consent to collection,
storage and processing of your personal information
as set out above. If we decide to change our
security and privacy policy then we will update
this page to reflect any changes which will
continue to comply with the provisions of
the UK's Data Protection legislation.
If any of your personal information changes
or becomes out of date, if you have any queries
regarding our Security and Privacy Policy
or wish to obtain a copy of your personal
data then please contact us at the following
email address: services@radiotravelshop.co.uk.
Alternatively you can also write to Radio
Travel Shop Ltd, The White House, Clifton
Marine Parade, Imperial Business Park, Gravesend,
Kent, DA11 0DY.
Information about the Data Protection Act
1998 is also available on the Data Protection
Commissioner's Web site at www.dataprotection.gov.uk.
The US Safe Harbour website which contains
information about the Safe Harbour Agreement
is at www.export.gov/safeharbor.
Use of this Web site is subject to our Terms
and Conditions.
Radio Travel Shop Ltd is not responsible for
the content of external websites.
